Check your company’s fax and voicemail via your smartphone, helping you keep close to your business

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You can now communicate more efficiently with the advantage of retrieving voicemail and view faxes through HKT Smartline App. Fax/voicemail will be shown in form of messages, giving you quick view at a glance.

Benefits:

  • Work anytime, anywhere
  • Allow user to prioritize which fax/voicemail to retrieve first
  • Protect your privacy and avoid leaving messages on the office fax machine
  • Manage your office line's profile such as "In the meeting", "Out of town", "VIP call only" from your smartphone to match your daily schedule.

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    You can control your office line status with the HKT Smartline App. When away from your desk, you can simply activate “Reach me anywhere” to receive office calls wherever you may be. You can also forward calls to use Internet call services to reduce roaming costs while out of town.

    Benefits:

  • Manage office calls to suit your particular work activity
  • Enjoy greater working efficiency while maintaining flexibility when planning your daily schedule
  • Always stay connected with your clients and use a smartphone to receive and make calls on the go as if at your office.

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    Installing the HKT Smartline App allows you to move around while still being able to receive incoming calls to your office and dial out calls on your mobile phone, presenting your office number to the called party.

    Benefits:

  • Helps you manage customer calls so you never miss a business opportunity
  • Enhances corporate image as your office number will be displayed even when using your smartphone VAS to make a call
  • *HKT Smartline (“This service”) is a value-added service for Business Direct Telephone Line, Citinet and IDA-P Lines provided by Hong Kong Telecommunications (HKT) Limited ("Company"). Users are required to access this service through use of designated smartphones. Customers applying for this service must be existing users of the Company’s Business Direct Telephone Line, Citinet or IDA-P lines. HKT SmartLine is compatible with iPhone running iOS 4.3 or newer, as well as Android phone running OS 2.3 or newer. Customers are required to download the application in order to use this service. ^The free period for this service will last for the first 6 months after completion of registration, including Office Line on-the-go, Voicemail on-the-go and Presence Management on-the-go. This service will be terminated automatically without an additional service charge. Each registered company (“the company”) can get up to 50% of its total number of registered Business Direct Telephone Line (BDEL), Citinet and Integrated Direct Access (IDA-P) services on the free trial.

    Mobile data usage may be consumed by certain of this service’s features, and the corresponding charges for mobile data usage are to be borne by customers. This service’s performance will be affected by the user’s device, technology, network and software used, network configuration and coverage, usage levels and extraneous factors.

    Hong Kong Telecommunications (HKT) Limited (the Company) reserves the right to change or terminate any or all of the above offers at any time without prior notice. In the event of dispute, the Company's decision shall be final and binding.

    Narrated in Cantonese, with Chinese and English subtitles

    QHow can I benefit from using HKT Smartline?
    AYou will not miss any important calls, or fax and voice messages, while working away from your desk.
     
    QDo I need to buy any additional equipment to use the service?
    ANo. Simply download the mobile app from Apple App Store or Google Play and start using the service after you register.
     
    QWill HKT Smartline allow me to make calls to others not using the
    service on their mobile phones?
    AYes. Unlike other free-call apps, HKT Smartline allows you to make calls to any local or overseas phone number, without the called party needing to use the service.
     
    You can visit any of our PCCW-HKT shops or Customer Service Centers
    Shop
    Hong Kong
     
    Address
    14/F PCCW Tower, TaiKoo Place,
    979 King’s Road Quarry Bay
    Tel
    2888 0388
    Business Hours
    09:00-19:00(Mon-Fri)
    Closed (Sat/Sun/Public Holidays)
    Address
    G/F Kailey Tower,
    No.23 Wellington Street, Central
    Tel
    2888 0888
    Business Hours
    09:00-21:00 (Mon-Sat)
    10:30-21:00 (Sun/Public Holidays)
     
     
    Kowloon
     
    Address
    Shop No.1,2,3,&5,G/F,Ginza Plaza
    No.2A Sai Yeung Choi Street South, MongKok
    Tel
    2888 0883
    Business Hours
    10:00-23:00 (Mon-Sat)
    10:00-23:00 (Sun/Public Holidays)
    Address
    G/F, The Bodynits Building,
    No.3 Cameron Road, Tsim Sha Tsu
    Tel
    2888 0333
    Business Hours
    10:00-22:00 (Mon-Sat)
    10:00-22:00 (Sun/Public Holidays)
     
     
    Customer service center
     
    Address

    10/F East Exchange Tower,
    38 Leighton Road,
    Causeway Bay, Hong Kong


    (MTR Causeway Bay Station Exit A,
    Opposite to Lee Theatre Plaza)

    Address

    Basement Lockhart Exchange,
    3 Hennessy Road,
    Wan Chai, Hong Kong


    (MTR Prince Edward Station Exit B2,
    Opposite to Pioneeer Center)

     
     
     
    Address

    9/F,Mongkok Exchange,
    37 Bute Street
    Mong Kok, Kowloon


    (MTR Wan Chai Exit B1, next to
    Asian House)

    Address

    G/F, Tsuen Wan Excahnge,
    303 Castle Peak Road,
    Tsuen Wan, New Territories


    (MTR Wan Chai Exit B1, next to
    Asian House)

     


    Business hours: Mondays to Saturdays (08:30 – 20:00)